Frequently Asked Questions
When/what are the events taking place during Freshers?
Do I need ID?
What's the dress code for each event?
Can I bring my boyfriend/girlfriend/friend/mum/pet dog to the event?
Where exactly are the UCLU Bars?
When can I buy a ticket online?
When are paper tickets on sale and from where?
When should I buy my tickets? When do you sell out?
How do I get my UCL ID to log so I can buy tickets?
I haven't received my confirmation email from the online ticketing site.
I've bought a ticket but can't come - do you do refunds?
What about my department/course freshers events?
When do we receive information about everything in the post?
My question has not been answered here...
When/what are the events taking place during Freshers?
Details of all the events are on the Freshers' Fortnight events page.
Do I need ID?
Yes yes yes yes and yes. The venues we use are strictly over 18s and you will need to show some valid photo ID to gain entry to most events and in particular if you buy an e-ticket. Valid ID is either a Passport or Driving License (a provisional one is fine). Please note that a student card (UCL or NUS) is NOT valid ID.
What's the dress code for each event?
Apart from the Freshers Ball where the dress code is 'smart', the events don't have dress codes. We actively encourage fancy dress @ VODPOP and Club Neon!
Can I bring my boyfriend/girlfriend/friend/mum/pet dog to the event?
Although we encourage you to make new friends at our events guests are welcome - but we do draw the line at pets! (Sorry)
Where exactly are the UCLU bars?
The main UCLU bars are located at 25 Gordon Street with the (2nd Floor bar, Easy Js & Phineas bar) There is also a bar at Huntley Street. See a map of UCLU venues.
When can I buy a ticket online?
Tickets are available soon. Please read the guide to online tickets before purchasing.
When are paper tickets on sale and from where?
Paper tickets will be available from the Union Box Office @ 25 Gordon Street from 26th September at noon. Look for the signs.
When should I buy my tickets? When do you sell out?
We can't say for certain when the tickets will sell out but it's best to get your tickets as soon as you can to avoid disappointment. Last year most events sold out.
How do I get my UCL ID to log in so I can buy tickets?
You do not need a UCL to log onto the online ticket site. Please create your own user ID as you would for signing up to any other website.
I haven't received my confirmation email from the online ticketing site.
Try looking in your spam folders or supply another email address.
I've bought a ticket but can't come - do you do refunds?
Unless the event is cancelled we cannot offer refunds.
What about my department/course Freshers events?
Many departments run their own social events. Look out for details directly from them.
When do we receive information about everything in the post?
You should receive your UCLU Freshers packs in the post around the middle of September.
My question has not been answered here...
Please contact us and we`ll do our best to answer your question.